Stop TikTok Keeps Crashing: Top Solutions for iPhone & Android

If TikTok keeps crashing on your iPhone or Android, you’re not alone. Many users encounter issues with the app suddenly closing or freezing, which can be caused by various factors like outdated software, low storage, or connectivity problems.

This guide walks you through the key reasons behind TikTok crashes and offers step-by-step solutions to help you get the app running smoothly again.

Reasons for TikTok Crashes on iPhone and Android

Outdated App Version: Running an older version of TikTok may cause compatibility issues.
Operating System Issues: Using an outdated iOS or Android version can lead to app crashes.
Cache Build-up: Excessive cache files may cause TikTok to crash or slow down.
Low Storage: Insufficient storage on your device can affect app performance.
Software Conflicts: Running multiple apps simultaneously or using apps that conflict with TikTok can cause crashes.
Network Connection Issues: Poor or unstable internet can interfere with TikTok’s functionality.

Step-by-Step Guide to Fix TikTok Crashing Issues

1. Update TikTok to the Latest Version

Reason: Outdated apps often have bugs that are resolved in new updates.
Solution:
- On iPhone: Open App Store > Search for TikTok > Tap Update if available.
- On Android: Open Google Play Store > Search for TikTok > Tap Update if available.

2. Update Your Device’s Operating System

Reason: Older OS versions may not support new app updates, leading to crashes.
Solution:
- On iPhone: Go to Settings > General > Software Update > Tap Download and Install if there’s an update.
- On Android: Go to Settings > System > Software Update > Tap Download and Install.

3. Clear TikTok’s Cache (Android Only)

Reason: Cached files may corrupt over time, affecting app performance.
Solution:
- On Android: Go to Settings > Apps > TikTok > Storage > Tap Clear Cache.
Note: iPhone doesn’t allow direct cache clearing, but reinstalling TikTok can clear cached data.

4. Reinstall TikTok to Refresh Settings

Reason: Reinstalling can reset app data and remove bugs.
Solution:
- Uninstall TikTok from your device.
- Reinstall it from the App Store (iPhone) or Google Play Store (Android).

5. Free Up Storage Space

Reason: Low storage can cause TikTok and other apps to malfunction.
Solution:
- On both iPhone and Android, delete unnecessary files, photos, or apps.
- Ensure you have at least 500 MB of free space for optimal performance.

6. Check Internet Connection

Reason: Poor connectivity affects TikTok’s ability to load videos and may cause it to crash.
Solution:
- Switch between Wi-Fi and mobile data to see if the issue persists.
- Restart your router if using Wi-Fi or reset network settings if connectivity remains unstable.

7. Limit Background Apps

Reason: Running multiple apps simultaneously can overload your device’s memory.
Solution:
- Close background apps on both iPhone and Android by swiping up or using the multitasking menu.
- Restart TikTok to see if it operates smoothly.

8. Check for Device-Specific Bugs

Reason: Some device models may have known issues with specific app versions.
Solution:
- Visit TikTok’s Help Center or your device’s support page to see if there are known bugs for your device model.

9. Disable VPN or Proxy (if using)

Reason: VPNs or proxies can interfere with TikTok’s connectivity and cause crashes.
Solution:
- Turn off any active VPN or Proxy in Settings and restart TikTok to see if the problem is resolved.

10. Reset Device Settings (Last Resort)

Reason: Misconfigured settings might affect app functionality.
Solution:
- On iPhone: Go to Settings > General > Reset > Reset All Settings.
- On Android: Go to Settings > System > Reset options > Reset app preferences.
Note: Resetting will not delete data but will reset all customized settings.